Prada Retail Sales Intern

Prada is an Italian luxury fashion house renowned for its craftsmanship, refined design and progressive aesthetic. As part of the Prada Group, the Maison maintains a global retail network and a multinational workforce, offering career opportunities across boutiques, commercial functions and creative departments.

1. Deliver a high‑end in‑store client experience that reflects the Maison’s standards and values.
2. Welcome clients, develop personalised relationships and manage follow‑up using CRM and digital tools.
3. Maximise sales opportunities and perform cross‑selling across product categories to achieve individual KPIs.
4. Maintain up‑to‑date product knowledge and monitor fashion trends and competitor activity.
5. Manage basic client disputes and escalate complex cases to the store manager as required.
6. Ensure the salesfloor meets luxury visual merchandising and display standards and comply with stock procedures.
7. Contribute to loss‑prevention and store security measures.

1. Strong aptitude for sales and client relationship development.
2. Marked interest in luxury, fashion, art and design.
3. Effective, solutions‑oriented problem‑solving skills and calm under pressure.
4. Proven ability to create and nurture client relationships (internship or prior retail experience advantageous).
5. Team player who can also work autonomously with strong verbal communication skills.
6. Fluent French and English; knowledge of a third language is a plus.

1. Customer relationship management (CRM) systems
2. Digital sales tools and clienteling
3. Cross‑selling techniques
4. Visual merchandising and display standards
5. Stock and inventory procedures
6. Excellent verbal communication
7. Problem‑solving in a retail environment

Demonstrated experience or internships in retail or client‑facing roles, with evidence of developing and maintaining client relationships; prior experience in luxury retail is advantageous.

Currently enrolled in a tertiary degree (Bachelor’s or Master’s) in business, fashion, marketing, communications or a related field; candidates on a summer internship trajectory are preferred.

The Maison fosters a creative, international workplace that values craftsmanship, curiosity and professional growth. Teams are diverse and collaborative, with a sustained commitment to excellence and inclusion across all functions.