Prada In-Store Trainer

Prada is a prestigious luxury fashion house renowned for its innovative designs and exceptional craftsmanship. As part of the Prada Group, which includes brands like Miu Miu and Church's, Prada operates globally, offering a dynamic and diverse work environment. The brand is synonymous with sophistication and creativity, making it a sought-after employer in the luxury sector.

1. Support the Store Manager in maximizing store potential and achieving business and qualitative objectives.
2. Plan and implement training programs aligned with global, local, and store priorities.
3. Promote a culture of shadowing, observation, feedback, and coaching at all store levels.
4. Collaborate with store leadership to develop team performance and individual client advisor growth.
5. Ensure effective implementation of the client journey, focusing on conversion, clienteling, and product knowledge.
6. Conduct training needs analysis and develop action plans for store and client advisor levels.
7. Leverage in-store training tools and collaborate with other retail functions for training activities.
8. Monitor training quality and retention, promoting a self-learning culture with digital tools.
9. Lead in-store coaching, focusing on selling skills, client experience, and brand ambassadorship.
10. Manage onboarding for new hires, facilitating their induction and partnering with HR.

1. Experience in training or learning roles within luxury retail.
2. Proven ability in shadowing and coaching store roles, including client advisors and store leadership.
3. Excellent verbal communication and strong presentation skills.
4. Detail-oriented with strong organizational and structured thinking skills.
5. Fluency in English is advantageous.
6. Coaching certification is a plus.

1. Understanding of business needs and ability to create action plans.
2. Ability to plan and execute training calendars aligned with business objectives.
3. Strong business mindset with a focus on driving results.
4. Public speaking and content creation skills.
5. Ability to innovate learning methods, both digital and live.
6. Strong stakeholder relationship management skills.
7. Client and KPI-focused mindset.
8. Self-motivated with independent working capability.
9. High teamwork competency and leadership by example.

Minimum of 2 years in a similar role within luxury retail.

Prada fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The brand emphasizes the importance of talent and passion, promoting professional growth and inclusivity. Prada is committed to diversity, ensuring equal opportunities and a respectful workplace for all.