Prada E-Store Manager

Milan • Italy

Wednesday, February 18, 2026

Prada Group, a venerated name in luxury fashion, was established in 1913 in Italy and has since become synonymous with innovation and excellence. As a leader in the luxury sector, Prada Group operates across more than 45 countries with prestigious brands including PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a rich and inclusive work environment.

1. Oversee daily operations of the brand’s online store, ensuring technical performance, service quality, and accurate catalogue and pricing.
2. Monitor KPIs and leverage data insights for continuous performance optimization.
3. Coordinate with Digital, IT, UX/UI, Marketing, CRM, Social, and SEO teams for seamless integrations and aligned campaigns.
4. Manage launches, promotions, and execution of the commercial calendar in collaboration with eMerchandising.
5. Handle relationships with third-party partners and marketplaces, ensuring brand consistency and operational excellence.
6. Contribute to marketplace growth strategies and performance planning.
7. Support the launch and ongoing management of the app.
8. Own commercial KPIs across conversion, revenue, AOV, traffic quality, and customer engagement.
9. Lead business analysis to identify opportunities and mitigate risks.
10. Analyze digital client journeys and behaviors, with a strong understanding of UX/UI KPIs.
11. Implement data-driven commercial actions to drive performance.
12. Monitor performance, adjusting category visibility and product pushes in real time.
13. Present business recaps and strategic recommendations across teams.
14. Contribute to the global digital roadmap by identifying experience gaps and proposing enhancements.
15. Co-own the e-store’s digital roadmap, ensuring alignment with business needs and brand vision.
16. Define requirements for new features and UX/UI evolutions, partnering with Product, IT, and Design teams.
17. Evaluate emerging technologies and personalization tools for omnichannel integration.
18. Lead A/B testing initiatives to improve conversion, engagement, and navigation.
19. Benchmark luxury competitors and industry innovators to inform experience evolution.

1. 10 years of e-commerce experience within luxury fashion, beauty, or premium retail.
2. Proven experience overseeing site operations for a global or premium brand.

1. Deep understanding of e-commerce KPIs, UX principles, UI sensibilities, and conversion optimization.
2. Strong project management capabilities with the ability to manage multiple releases and ongoing roadmap initiatives.
3. Analytical, detail-oriented, and highly collaborative.
4. Proficiency in Excel and BI tools such as Contentsquare and PowerBI.
5. Fluency in English; additional languages are advantageous.

10 years of e-commerce experience within luxury fashion, beauty, or premium retail, with proven experience overseeing site operations for a global or premium brand.

Prada Group offers a creative and international work environment, fostering professional growth and valuing talent and passion. The company promotes an inclusive workplace, ensuring equal opportunities for all candidates.

Prada Group thrives on a culture of creativity and excellence, driven by the curiosity and passion of its people. The company is committed to diversity and inclusivity, ensuring a fair and respectful workplace for all employees.