Prada Department Manager

Singapore • Singapore

Monday, October 6, 2025

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, Prada Group operates in over 45 countries, encompassing the prestigious brands of PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce comprising over 100 nationalities, Prada Group is committed to excellence and creativity.

1. Lead the department team to surpass financial targets and enhance sales performance.
2. Collaborate with the Store Manager to develop and implement business strategies based on departmental performance analysis.
3. Encourage cross-selling and up-selling across product categories.
4. Ensure exceptional client service by being present on the sales floor and fostering a client-centric environment.
5. Promote Omni Channel awareness and support the team in utilizing digital tools to achieve business objectives.
6. Enhance the E-commerce channel by ensuring timely and high-standard service responses to orders.
7. Stay informed on market trends and share insights with relevant departments.
8. Ensure product displays attract clients and maximize sales in accordance with company guidelines.
9. Cultivate and maintain strong client relationships and ensure high client satisfaction through the execution of the 'Brand Selling Ceremony'.
10. Identify opportunities to acquire new clients and strengthen client loyalty through clienteling initiatives.
11. Manage customer complaints to maintain positive client relationships.
12. Motivate and manage the department team, fostering a positive and energetic environment.
13. Conduct training on product knowledge, sales techniques, and company policies.
14. Identify and develop internal talent for growth opportunities.
15. Ensure compliance with company procedures on cash activity, inventory, and logistics.
16. Maintain effective back-of-house organization and uphold company asset protection standards.

1. Business/Retail Management degree or equivalent is a plus

1. Passion and knowledge of the managed product category
2. Business-driven mindset
3. Ability to lead and influence peers
4. Strong customer service orientation
5. Problem-solving skills
6. Organizational and detail-oriented skills
7. Interest in luxury fashion, art, and design

Proven experience in a similar role within the luxury retail sector is required.

Business/Retail Management degree or equivalent is a plus

Prada Group offers a creative and international work environment, fostering professional growth and valuing talent and passion. The company promotes an inclusive work environment with equal opportunities for all candidates.

Prada Group values creativity, curiosity, and excellence, fostering a diverse and inclusive workplace. The company is committed to providing equal opportunities and building a fair and respectful environment for all employees.