Prada Department Manager

Bangkok • Thailand

Saturday, February 7, 2026

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, it operates in over 45 countries with prestigious brands including PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. The Group is renowned for its commitment to excellence and diversity, employing individuals from more than 100 nationalities.

1. Serve as a Brand Ambassador, embodying the company's values and ensuring the achievement of qualitative and quantitative objectives within the assigned product category.
2. Lead and motivate the department team to exceed sales targets and deliver exceptional client service.
3. Ensure an exceptional welcome and customer service experience, fostering cross-selling among product categories.
4. Analyze department performance and define actions to achieve business objectives.
5. Provide commercial suggestions to the Store Manager.
6. Stay informed on market trends and share insights with relevant functions.
7. Promote the development of the e-commerce channel.
8. Strengthen customer loyalty through engagement and support of clienteling activities, while acquiring new local customers.
9. Train and inspire sales staff in product knowledge, sales techniques, customer service, and company procedures.
10. Identify high-potential collaborators for internal development opportunities.
11. Ensure effective communication and encourage information sharing through morning briefings.
12. Maintain in-depth product knowledge within the department and support product/collection training needs.
13. Provide feedback and focused suggestions on department needs to the Store Manager.
14. Ensure the visual presentation of the department and efficient back-of-house organization.
15. Safeguard company assets and ensure staff grooming standards are met.

1. Fluent in Thai and English
2. Business/Retail Management degree or equivalent is a plus

1. Passion and knowledge of the managed product category
2. Business-driven mindset
3. Team player with leadership and influence capabilities
4. Strong customer service approach
5. Confident, enthusiastic, and positive demeanor
6. Problem-solving skills
7. Organized and detail-oriented
8. Interest in luxury fashion, art, and design

Proven experience in a similar role within the luxury retail sector is required.

Business/Retail Management degree or equivalent is a plus

Prada Group offers a creative and international work environment, fostering professional growth and valuing the talent and passion of its employees. The company promotes an inclusive workplace, ensuring equal opportunities for all.

Prada Group is committed to fostering a creative and international environment where curiosity and the pursuit of excellence drive success. The company values diversity and inclusivity, ensuring a respectful and fair workplace for all employees.