Prada Client Advisor

Zurich • Switzerland

Tuesday, August 5, 2025

Founded in 1913 in Italy, the Prada Group is a beacon of luxury and innovation, operating globally in over 45 countries with esteemed brands such as PRADA, Miu Miu, Church's, Car Shoe, and Pasticceria Marchesi. The group prides itself on a diverse workforce comprising over 100 nationalities, fostering a creative and international environment that values talent and passion as the core of professional growth.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Develop and maintain client relationships using personalized approaches and CRM tools.
3. Engage in cross-selling across departments to achieve sales targets and KPIs.
4. Stay informed on fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, coordinating with management when necessary.
7. Maintain high standards of shop floor and visual display in line with company guidelines.
8. Contribute to store security and prevent product theft.

1. Strong passion for human relations and sales
2. Problem-solving abilities
3. Interest in luxury fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both independently and as part of a team
6. Excellent communication and interpersonal skills
7. Fluency in English

Experience in client relationship management and sales within the luxury fashion sector is preferred.

The position offers a dynamic work environment within a prestigious global luxury brand, with opportunities for professional growth and development.

Prada fosters a creative and international workplace culture, driven by curiosity and the pursuit of excellence. The company values diversity and encourages personal and professional development, nurturing talent and passion.