Prada Client Advisor

Stockholm • Sweden

Wednesday, February 26, 2025

Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the high-end fashion sector, the Group operates in over 45 countries under the prestigious brands PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing more than 100 nationalities, Prada Group also extends its excellence into the food industry with Pasticceria Marchesi 1824 and actively engages in contemporary art projects. The company is renowned for fostering a creative and international work environment that values talent and passion, driving professional growth and success.

1. Provide exceptional customer service and in-store experience.
2. Develop and maintain client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to achieve sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, liaising with management as needed.
7. Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
8. Contribute to store security and prevent product theft.

1. Experience in a similar role within luxury women's ready-to-wear.
2. Fluent in English and Swedish; additional languages are advantageous.

1. Strong passion for human relations and sales.
2. Problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Proven experience in building long-lasting client relationships.
4. Ability to work both independently and as part of a team.
5. Excellent communication and interpersonal skills.
6. In-depth knowledge of the managed product category.

Previous experience in luxury women's ready-to-wear sales is required.

The role offers a dynamic and supportive work environment, opportunities for professional growth, and the chance to work with a globally recognized luxury brand.

Prada Group promotes a culture of creativity, curiosity, and excellence. Employees are encouraged to explore their passions and contribute to the brand's legacy of innovation and luxury. The company values diversity and inclusivity, fostering a collaborative and inspiring workplace.