Prada Client Advisor

Singapore • Singapore

Tuesday, March 3, 2026

Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries and encompasses prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, Prada Group is committed to excellence and creativity.

1. Provide an exceptional and memorable luxury customer experience by placing the client at the center of all interactions.
2. Exceed individual sales targets and contribute to the overall success of the store.
3. Ensure the highest quality of sales and customer service by meeting and surpassing KPI goals.
4. Demonstrate extensive knowledge of products, as well as Prada's history, culture, and brand identity.
5. Capture and manage customer data in the company CRM to maintain and develop client relationships.
6. Embrace and promote an Omni Channel mindset to enhance customer engagement.
7. Stay informed about fashion trends and competitors to provide informed advice to customers.
8. Resolve client complaints in collaboration with the line manager and Client Service team.
9. Handle products with utmost care and respect.
10. Utilize company digital tools to offer a comprehensive luxury experience.
11. Conduct customer appointments in person or through virtual meetings.
12. Collaborate with the Back of House team to maintain store operations and organized stock rooms.
13. Comply with company procedures regarding operations, security, inventory, and reporting.
14. Foster open communication and teamwork to ensure a consistent exceptional experience and positive work environment.

1. Passion for human relations and sales
2. Problem-solving skills
3. Curiosity and interest in luxury fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both independently and as part of a team
6. Excellent communication and interpersonal skills
7. Passion and knowledge of the product category

Experience in luxury retail or a similar customer-focused environment is preferred.

Prada Group offers a creative and international work environment, fostering professional growth and valuing talent and passion. The company promotes inclusivity and diversity, ensuring equal opportunities for all employees.

Prada Group is dedicated to creating a creative and inclusive work environment where diversity is valued. The company emphasizes equal opportunities and a respectful workplace, fostering a culture of curiosity and excellence.