Prada Client Advisor

London • UK

Thursday, March 13, 2025

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce from more than 100 nationalities. The Group's acquisition of Pasticceria Marchesi 1824 marks its foray into the food sector, maintaining its high standards of quality. Additionally, Prada Group is actively involved in the arts, enhancing its influence through dynamic contemporary art projects.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Develop and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve individual targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, liaising with management as needed.
7. Maintain high standards of shop floor and visual displays, adhering to company guidelines.
8. Contribute to store security and prevent product theft.

1. Experience in a similar role within luxury women's ready-to-wear.
2. Fluent in spoken English; additional languages are advantageous.

1. Passion for human relations and sales.
2. Problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Experience in building long-lasting client relationships.
4. Ability to work both independently and as part of a team.
5. Excellent communication and interpersonal skills.
6. Deep passion and knowledge of the product category managed.

Previous experience in a similar role within luxury women's ready-to-wear is required.

Working within a creative and international environment that values talent and passion, fostering professional growth.

Prada Group offers a creative and international work environment, driven by a commitment to excellence and innovation. The company values curiosity and the passion of its employees, which fuels both individual and collective success.