Prada Client Advisor Intern

Prada is a heritage Italian luxury house renowned for its craftsmanship, conceptual design and refined ready-to-wear and accessories. Part of the Prada Group — which includes Miu Miu, Church's, Car Shoe and Luna Rossa — the Maison operates internationally and emphasizes creativity, quality and a rigorous approach to retail excellence.

1. Welcome clients and deliver a luxury in‑store experience reflecting the Maison’s standards.
2. Build and nurture long‑term client relationships through personalised service and clienteling.
3. Use CRM and digital tools to manage client data, follow up on leads and maintain client engagement.
4. Maximise sales opportunities and facilitate cross‑selling across product categories to achieve individual KPIs.
5. Demonstrate comprehensive product and brand knowledge and stay informed on fashion trends and competitor activity.
6. Manage client enquiries and disputes, escalating to the manager when appropriate.
7. Maintain store presentation and compliance with visual merchandising, stock procedures and operational guidelines.
8. Contribute to store security measures to prevent loss and ensure a safe retail environment.

1. Strong appetite for sales and client‑facing interaction.
2. Marked interest in luxury, fashion, art and design.
3. Proven ability to create and develop client relationships.
4. Effective problem‑solving skills with a sense of urgency and accuracy.
5. Team player who can also work autonomously.
6. Excellent verbal communication skills in French and English; a third language is a plus.

1. Clienteling
2. CRM
3. Digital tools
4. Visual merchandising / display standards
5. Stock management procedures
6. Cross‑selling techniques

Prior demonstrable client‑facing or retail experience is preferred; candidates should evidence experience building relationships and delivering personalised service.

Currently enrolled in a higher education programme (Bachelor’s or Master’s) in business, fashion, luxury management or a related discipline is preferred for this internship.

The Maison offers a creative, international work environment that prizes curiosity, craftsmanship and intellectual rigor. Teams are diverse and collaborative, with a strong focus on professional development and respect for individual talent.