Prada Client Advisor

Glasgow • UK

Friday, February 21, 2025

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation in the fashion industry. Operating across more than 45 countries, the Group encompasses renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce from over 100 nationalities. The Group's expansion into the food sector with the acquisition of Pasticceria Marchesi 1824 and its active engagement in contemporary art projects further exemplify its commitment to quality and creativity.

1. Serve customers by providing an exceptional in-store experience at all times.
2. Cultivate and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual display, adhering to operational guidelines and stock procedures.
8. Contribute to store security and prevent product theft.

1. Experience in a similar role, particularly in luxury women's ready-to-wear.

1. Passion for human relations and sales.
2. Problem-solving abilities and curiosity about luxury fashion, art, and design.
3. Experience in building long-lasting client relationships.
4. Ability to work both independently and as part of a team.
5. Excellent communication and interpersonal skills.
6. Fluency in English, with additional languages being advantageous.

Previous experience in a similar role within the luxury fashion sector, particularly in women's ready-to-wear, is required.

Working in a creative and international environment, with opportunities for professional growth.

Prada Group fosters a creative and international workplace, driven by curiosity and a pursuit of excellence. The company values the talent and passion of its employees, encouraging their professional development.