Prada Client Advisor

Bicester • UK

Monday, December 23, 2024

Founded in 1913, the Prada Group is a paragon of luxury and innovation, renowned globally for its prestigious brands including PRADA, Miu Miu, Church’s, and Car Shoe. Operating in over 45 countries, the Group employs a diverse workforce of over 100 nationalities. With its recent expansion into the food sector through the acquisition of Pasticceria Marchesi 1824, Prada maintains its commitment to excellence. The Group is also deeply invested in the arts, continually evolving through contemporary art projects. As an employer, Prada offers a creative and international environment, valuing the talent and passion of its employees to foster professional growth.

1. Serve as a brand ambassador, embodying the brand's philosophy and values.
2. Maximize sales performance by building and nurturing customer relationships.
3. Provide an exceptional in-store experience to all customers.
4. Engage in cross-selling across departments to achieve sales targets and KPIs.
5. Stay informed about fashion trends and competitors.
6. Demonstrate comprehensive brand and product knowledge.
7. Address customer complaints effectively, involving line management when necessary.
8. Maintain high standards of shop floor and visual display in line with company guidelines.
9. Contribute to store security and prevent product theft.

1. Experience in a similar role within luxury women's ready-to-wear.

1. Passion for human relations and sales.
2. Strong problem-solving abilities.
3. Curiosity and interest in luxury fashion, art, and design.
4. Experience in building long-term client relationships.
5. Ability to work both independently and as part of a team.
6. Excellent communication and interpersonal skills.
7. Fluency in English; additional languages are advantageous.

Previous experience in a similar role within the luxury fashion industry, particularly in women's ready-to-wear, is required.

Employees benefit from working in a dynamic, creative, and international environment that encourages professional growth and development.

Prada Group fosters a culture of innovation and excellence, encouraging curiosity and passion among its employees. The workplace is dynamic and international, offering opportunities for professional growth and creative expression.