Prada Client Advisor
Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the high-end fashion sector, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a workforce representing over 100 nationalities, Prada Group is committed to excellence and diversity.
- Provide an exceptional in-store experience by welcoming and serving customers.
- Cultivate and maintain client relationships using personalized approaches, CRM, and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and meet individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, coordinating with the line manager as needed.
- Maintain high standards of shop floor and visual display in line with company guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
- Strong passion for human relations and sales.
- Problem-solving abilities and curiosity about luxury fashion, art, and design.
- Experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Enthusiasm and knowledge of the product category managed.
- Proficiency in English; Mandarin is advantageous.
Experience in client relationship management and sales within the luxury fashion sector is preferred.
The role offers the opportunity to work in a creative and international environment, fostering professional growth. Prada Group values talent and passion, promoting an inclusive workplace with equal opportunities for all.
Prada Group fosters a creative and international environment, driven by a commitment to excellence and diversity. The company values the talent and passion of its employees, promoting professional growth and inclusivity. Diversity is seen as a strength, and the workplace is committed to fairness and respect for all.

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