Prada Client Advisor

Bangkok • Thailand

Thursday, April 3, 2025

Prada Group, established in 1913 in Italy, is renowned for its tradition of excellence and innovative vision. The Group's iconic brands include PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and encompassing a diverse workforce from more than 100 nationalities. As an employer, Prada offers a creative and international environment where curiosity and the pursuit of excellence drive success and professional growth.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Develop and maintain client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to achieve sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate extensive brand and product knowledge.
6. Effectively manage customer complaints in collaboration with the line manager.
7. Maintain high standards of shop floor and visual display, adhering to operational guidelines and stock procedures.
8. Contribute to store security and prevent product theft.

1. Proven experience in building long-lasting client relationships.
2. Ability to work both independently and as part of a team.

1. Passion for human relations and sales.
2. Problem-solving skills, curiosity, and interest in luxury fashion, art, and design.
3. Excellent communication and interpersonal skills.
4. Proficiency in English; Mandarin is advantageous.

Previous experience in luxury retail or a similar customer-facing role is required.

Prada offers a dynamic work environment with opportunities for professional growth and development.

Prada fosters a culture of creativity and international collaboration, valuing the talent and passion of its employees. The company encourages an environment where curiosity and the quest for excellence are paramount, contributing to both personal and professional growth.