Prada Client Advisor
The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, the Prada Group is committed to excellence and creativity.
- Provide exceptional customer service and in-store experience.
- Cultivate and maintain client relationships using CRM and digital tools.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, liaising with management as needed.
- Maintain high standards of shop floor and visual displays in line with company guidelines.
- Contribute to store security and prevent product theft.
- Passion for human relations and sales
- Problem-solving abilities
- Interest in luxury fashion, art, and design
- Experience in building long-lasting client relationships
- Ability to work both independently and as part of a team
- Excellent communication and interpersonal skills
- Knowledge of the managed product category
- Fluency in English; additional languages are advantageous
Experience in luxury retail sales and client relationship management is preferred.
The position offers the opportunity to work in a creative and international environment, fostering professional growth and development. The Prada Group is committed to an inclusive work environment, promoting diversity and equal opportunities for all.
The Prada Group values creativity and excellence, driven by the talent and passion of its employees. The company fosters an inclusive and respectful workplace, embracing diversity as a core value and ensuring equal opportunities for all.

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