Pomellato Senior Client Advisor

Gallarate • Italy

Tuesday, June 3, 2025

Pomellato, a distinguished name in the realm of contemporary fine jewelry, has been synonymous with elegance and innovation since its inception in 1967. Known for its vibrant gemstones and distinctive design, Pomellato is committed to sustainability, having achieved 100% responsible gold purchasing. As part of Kering, a global luxury conglomerate, Pomellato benefits from a rich heritage and a commitment to fostering talent and diversity in the fashion and luxury sectors.

1. Manage client relations and accurately identify customer needs to ensure exceptional service delivery.
2. Act as a Brand Ambassador, embodying and promoting the values and philosophy of Pomellato.
3. Maximize sales through effective client engagement and relationship building.
4. Maintain high ethical standards and a customer-centric approach.

1. Proven experience in a similar role within a customer service-focused environment.
2. Fluency in English and Italian; additional languages are advantageous.

1. Strong communication and interpersonal sensitivity.
2. Excellent negotiation skills.
3. Entrepreneurial, innovative, and proactive mindset.
4. Ability to build and maintain professional relationships.
5. Proficiency in MS Office and Outlook.

Demonstrated experience in a luxury retail or customer service environment, with a passion for the luxury sector.

Pomellato offers a dynamic work environment with opportunities for learning and growth, emphasizing talent development and internal mobility. The company is committed to diversity and equal opportunity, fostering a workplace where all employees can thrive.

Pomellato promotes a stimulating and fulfilling workplace environment, encouraging leadership skills and personal growth. The brand values diversity in all its forms, fostering an inclusive atmosphere that adapts to a changing world.