Pomellato Senior Client Advisor
Pomellato, a distinguished name in contemporary fine jewelry, has been crafting exquisite pieces in Milan since 1967. Known for its vibrant gemstones and innovative designs, Pomellato is part of the Kering Group, a global leader in luxury fashion and accessories. The brand is committed to sustainability, having achieved 100% responsible gold purchasing, and is dedicated to promoting equality and supporting women.
- Manage client relations and identify customer needs to ensure exceptional service.
- Act as a Brand Ambassador, embodying and promoting the values and philosophy of Pomellato.
- Maximize sales through effective client engagement and relationship building.
- Proven experience in a similar role within a luxury customer service environment.
- Fluency in English and Italian; additional languages are a plus.
- Strong communication and interpersonal skills.
- Excellent negotiation abilities.
- Customer-focused with high ethical standards.
- Entrepreneurial and proactive mindset.
- Ability to build and maintain professional relationships.
- Proficiency in MS Office and Outlook.
Demonstrated experience in luxury retail or a similar customer service-focused role.
Pomellato offers a dynamic work environment with opportunities for growth and development. The company values diversity and fosters an inclusive workplace where talent is nurtured and leadership skills are developed.
Pomellato prides itself on a culture of innovation, inclusivity, and sustainability. The company encourages internal mobility and supports employees in reaching their full potential within a stimulating and fulfilling environment. Diversity is celebrated, enriching the workplace and enhancing adaptability in a changing world.


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