Pomellato Sales Associate

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its artisanal craftsmanship and innovative designs. As part of the Kering Group, a global leader in luxury, Pomellato offers a dynamic and inclusive workplace that values creativity and excellence. Employees are encouraged to contribute to the brand's legacy of elegance and sophistication.

1. Advise customers throughout their buying journey, ensuring an exceptional brand experience.
2. Present the collection in alignment with brand standards and values.
3. Support clients with product selection, returns, and exchanges.
4. Contribute to achieving sales targets and enhancing customer satisfaction.
5. Stay informed about product characteristics, styles, and trends to provide knowledgeable assistance.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Proficiency in Japanese and English.
3. Ability to work collaboratively within a team environment.
4. Strong sales acumen and customer-oriented approach.

A minimum of 2 years in a luxury retail environment or similar customer service role is required.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including health insurance, performance bonuses, and opportunities for professional development within the Kering Group.

Pomellato fosters a culture of creativity, inclusivity, and excellence. As part of the Kering Group, employees are part of a global network that values innovation and sustainability, providing a supportive and inspiring environment.