Pomellato Sales Associate — Jewellery (Tamagawa Takashimaya)

Pomellato is an Italian maison celebrated for bold, colour-led jewellery crafted in Milan ateliers by skilled goldsmiths. The brand is internationally recognised for hallmark collections such as Nudo, Iconica and Mama non Mama and operates a network of boutiques and department store corners offering a high-touch retail experience. As an employer, Pomellato seeks retail professionals who combine product knowledge, artisanal appreciation and client-focused service within an elevated luxury environment.

1. Deliver personalised, consultative client service and product presentations of coloured gemstones and fine jewellery to a discerning clientele.
2. Manage daily boutique or department store operations including opening/closing procedures, point-of-sale transactions and cash handling.
3. Oversee inventory controls: place orders for merchandise and fixtures, conduct stock counts and maintain accurate stock records.
4. Execute seasonal and product-led visual merchandising and display changes to reflect collection stories and commercial priorities.
5. Maintain and update client records, prepare and dispatch communications for new launches and events, and support clienteling initiatives.
6. Perform ancillary administrative tasks and operational duties necessary for seamless boutique functioning.

1. Minimum three years of face-to-face sales experience selling to private clients in luxury retail, cosmetics, automotive dealerships, real estate or equivalent; department store private-client experience is an advantage.
2. Proven ability to identify latent client needs and convert them into considered product recommendations and sales (3+ years).
3. Demonstrated track record of building and maintaining stable client relationships and contributing to individual and store sales objectives.
4. Experience in jewellery retail or demonstrable knowledge of gemstones and fine jewellery is preferred.

1. Client-facing consultative selling of coloured gemstones and fine jewellery
2. Clienteling and CRM / customer database management
3. Visual merchandising and product display execution
4. Inventory management, stocktaking and ordering
5. Point-of-sale operations and cash handling
6. Event/customer communications and invitation fulfilment
7. Target-driven sales orientation and relationship management

At least three years of direct, in-person sales experience to private clients within luxury retail or similarly relationship-driven sectors; prior department store private-client or jewellery boutique experience preferred, with documented achievement of sales targets.

High school diploma or equivalent; vocational training in sales, retail or jewellery-related studies is desirable but not mandatory.

Pomellato fosters a boutique-driven, client-centric culture that values artisanal craftsmanship and contemporary design. Teams operate in a collaborative retail environment where product knowledge, refined service and personal initiative are rewarded through strong client relationships and commercial contribution.