Pomellato Sales Assistant

Milan • Italy

Wednesday, January 8, 2025

Pomellato, a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Pomellato benefits from the resources and global reach of a leading luxury conglomerate. The brand's DoDo line, established in 1994, is celebrated for its unique charms and jewelry that blend playful aesthetics with personal storytelling, appealing to a broad and diverse audience.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of the brand to maximize sales.
2. Manage client relations by identifying customer needs and ensuring a professional and exceptional service experience.
3. Facilitate a personalized shopping experience through storytelling and creative engagement with customers.

1. Previous experience in a customer service-focused environment, preferably within the luxury sector.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills, with an ability to engage customers through storytelling.
2. Dexterity and creativity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.

Prior experience in a customer service role within the luxury retail sector is required.

The role offers an opportunity to work within a dynamic team environment, fostering professional growth and development in the luxury retail sector.

Pomellato fosters a collaborative and inclusive workplace culture, emphasizing creativity, innovation, and a commitment to sustainability. As part of the Kering Group, employees benefit from a supportive environment that values diversity and encourages professional development.