Pomellato Jewellery Sales Associate

Pomellato is an Italian luxury jewellery maison renowned for bold, colourful designs such as Nudo, Iconica and Mama non Mama, crafted by artisan workshops in Milan. The brand is recognised for its emphasis on creativity, high-quality gemstones and a strong heritage of jewellery craftsmanship within the global luxury sector.

1. Deliver personalised, consultative sales and product advice on coloured gemstones and fine jewellery to discerning clients, matching selections to client needs and style.
2. Manage day-to-day boutique and department-store operations including opening/closing procedures, POS transactions, ordering and receiving merchandise and supplies, stock control and periodic inventory counts.
3. Maintain and update client records; prepare and dispatch invitations and communications for new product launches and in-store events.
4. Execute seasonal and product-led visual merchandising and display changes to highlight collections and stimulate sales.
5. Perform related administrative and operational tasks to support store performance and team objectives.

1. Minimum 3 years’ experience in one-to-one sales to private clients within luxury retail, cosmetics, premium automotive or real-estate sectors; department-store external (concierge/bonuses/exclusive client) sales experience highly desirable.
2. Proven track record of identifying clients’ latent needs, converting opportunities into sales and contributing to store revenue/targets.
3. Demonstrated ability to build and maintain stable client relationships and to work collaboratively within a retail team to deliver personal and store goals.
4. Jewellery industry sales experience or demonstrable product knowledge of gemstones and fine jewellery is strongly preferred.

1. Clienteling and relationship management
2. Visual merchandising and product display
3. POS operation and cash handling
4. Inventory management and stocktaking
5. CRM / customer database maintenance
6. Opening/closing retail procedures
7. Consultative selling and needs assessment
8. Event invitation and client-communication preparation

At least 3 years’ direct, face-to-face sales experience with individual/private clients in luxury goods, cosmetics, premium automotive or real-estate; prior experience in department-store external sales and/or jewellery retail is an advantage.

High school diploma or equivalent; vocational training or certified courses in retail, sales or luxury-brand service preferred.

Pomellato fosters a craftsmanship-driven, atelier-minded culture that privileges creativity, material knowledge and personal service. The workplace values refined client service, collaborative teamwork and respect for artisanal savoir-faire rooted in the Milanese jewellery tradition.