Pomellato Client Advisor

Rome • Italy

Wednesday, June 4, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is part of the prestigious Kering Group. Known for its innovative designs and commitment to sustainability, Pomellato's DoDo brand epitomizes charming Italian jewelry. With a focus on community building and environmental responsibility, DoDo offers a unique blend of chic, ready-to-wear jewels crafted from 100% responsible gold. The brand encourages diversity and self-expression, making it a pioneer in inclusive luxury fashion.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of the DoDo brand.
2. Maximize sales by effectively managing client relations and identifying customer needs.
3. Ensure each customer receives exceptional and professional service.
4. Maintain a high level of product knowledge to assist customers in making informed purchasing decisions.

1. Previous experience in a customer service-focused environment, preferably within the luxury sector.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Exceptional communication and interpersonal skills, with the ability to engage in storytelling.
2. Strong creativity and dexterity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive, enthusiastic, and team-oriented attitude.

Demonstrated experience in a customer service role, ideally within the luxury retail industry.

Opportunity to be part of a dynamic team within a brand that values talent development and internal mobility. Pomellato fosters a stimulating and fulfilling workplace environment, promoting leadership skills and employee growth.

Pomellato offers a workplace culture that emphasizes talent development and internal mobility. The brand is committed to fostering a stimulating environment where leadership skills are nurtured, and employees are encouraged to reach their full potential. The culture is inclusive, promoting diversity and self-expression.