Pomellato Client Advisor

Munich • Germany

Monday, March 2, 2026

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its commitment to craftsmanship and innovation. As part of the illustrious Kering Group, Pomellato benefits from the conglomerate's global reach and resources, while maintaining its unique brand identity. The company is dedicated to sustainability and inclusivity, ensuring that its operations and products reflect these core values. Employees at Pomellato are encouraged to grow and develop within a supportive and dynamic environment, where creativity and leadership are highly valued.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of the brand to maximize sales.
2. Manage client relations by identifying customer needs and ensuring each customer receives excellent and professional service.
3. Contribute to a positive team environment and collaborate effectively with colleagues to enhance the customer experience.

1. Previous experience in a customer service-focused environment, preferably within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills, with an aptitude for storytelling.
2. Creativity and dexterity to ensure an exceptional customer experience.
3. Proficiency in MS Office and Outlook.

Experience in a customer service role, ideally within the luxury industry, with a genuine passion for luxury goods.

The role offers an opportunity to be part of a dynamic team within an unconventional brand that prioritizes talent development and internal mobility. Employees are encouraged to reach their full potential in a stimulating and fulfilling workplace environment.

Pomellato fosters a culture of creativity, inclusivity, and sustainability. The company values leadership skills and encourages employees to develop their talents in a supportive and dynamic setting. The workplace environment is designed to be stimulating and fulfilling, promoting both personal and professional growth.