Pomellato Client Advisor

Pomellato, a distinguished name in the luxury jewelry industry, is renowned for its commitment to craftsmanship and innovation. As part of the Kering Group, Pomellato shares the conglomerate's dedication to sustainability and excellence. The brand DoDo, under the Pomellato umbrella, is celebrated for its charming and sustainable jewelry, crafted with 100% responsible gold, and is a pioneer in promoting diversity and self-expression.

1. Act as a brand ambassador, embodying the values and philosophy of DoDo.
2. Maximize sales by providing exceptional customer service.
3. Manage client relations and identify customer needs.
4. Ensure each customer receives professional service throughout their experience.

1. Previous experience in a customer service-focused environment within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills, with storytelling abilities.
2. Creativity and dexterity to enhance customer experience.
3. Proficiency in MS Office and Outlook.

Previous experience in a customer service-focused environment, particularly within the luxury sector, is required.

The position offers opportunities for professional growth and development within a dynamic team. Pomellato is committed to fostering internal mobility and leadership skills.

Pomellato fosters a stimulating and fulfilling workplace environment, promoting leadership skills and helping employees reach their full potential. The brand values diversity, self-expression, and authenticity, creating a culture that encourages personal and professional growth.