Pomellato Client Advisor

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its innovative designs and commitment to sustainability. As part of the esteemed Kering Group, Pomellato benefits from the conglomerate's global reach and resources, allowing it to offer unparalleled opportunities for professional growth and development. The DoDo brand, under the Pomellato umbrella, is celebrated for its charming jewelry that embodies Italian elegance and a commitment to environmental responsibility.

1. Serve as a brand ambassador, embodying the values and philosophy of the DoDo brand to maximize sales.
2. Manage client relations, ensuring each customer receives exceptional and professional service.
3. Identify and address customer needs to enhance the shopping experience.

1. Previous experience in a customer service-focused environment, particularly within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills, with an ability to engage in storytelling.
2. Creativity and dexterity to ensure an exceptional customer experience.
3. Proficiency in MS Office and Outlook.

Candidates must have prior experience in a customer service role within a luxury environment, demonstrating a genuine passion for the industry.

The role offers a chance to be part of a dynamic team within an unconventional brand, with opportunities for learning and growth. Pomellato is committed to talent development and internal mobility, fostering a stimulating and fulfilling workplace environment.

Pomellato promotes a culture of inclusivity, diversity, and self-expression, encouraging employees to reach their full potential. The company values leadership skills and provides a stimulating environment where authenticity is celebrated as the purest jewel.