Pomellato Client Advisor
Dodo is a beloved Italian jewelry brand known for its charming and distinctive line of jewels and charms that communicate the brand's values and encapsulate special moments. The Milan Maison offers chic, ready-to-wear jewels designed for layering and mixing, appealing to the modern woman. Committed to sustainability, Dodo uses 100% responsible gold and partners with organizations to protect the environment, promoting diversity and self-expression.
- Act as a brand ambassador, spreading the values and philosophy of the brand.
- Maximize sales through excellent customer service.
- Manage client relations and identify customer needs.
- Ensure each customer receives professional service.
- Previous experience in a customer service-focused environment with a passion for luxury.
- Strong communication and interpersonal skills.
- Story-telling abilities.
- Strong dexterity and creativity.
- Positive attitude, enthusiastic and team-oriented.
- Good knowledge of MS Office and Outlook.
- Fluent in English; other languages are a plus.
Previous experience in a similar position within a customer service-focused environment.
Opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development and internal mobility are emphasized.
The company promotes a stimulating and fulfilling workplace environment, encouraging leadership skills and helping employees reach their full potential. Located in Milano Rinascente.