Pomellato Client Advisor

Milan • Italy

Wednesday, January 8, 2025

Pomellato, a prominent name in the luxury jewelry sector, is renowned for its distinctive and charming designs under the DoDo brand. As part of the Kering Group, Pomellato benefits from the conglomerate's global reach and commitment to sustainability and innovation. The DoDo brand is celebrated for its chic, ready-to-wear jewels that encourage self-expression and inclusivity, utilizing 100% responsible gold in its creations.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of the DoDo brand to maximize sales.
2. Manage client relations by identifying customer needs and ensuring exceptional service delivery.
3. Facilitate an excellent and professional customer experience through effective communication and interpersonal skills.

1. Previous experience in a customer service-focused role within the luxury sector.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Creativity and dexterity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.

Previous experience in a luxury retail environment with a focus on customer service is required.

Opportunities for professional growth and development within a dynamic and unconventional brand environment. Commitment to talent development and internal mobility.

Pomellato fosters a stimulating and fulfilling workplace environment that promotes leadership skills and encourages employees to reach their full potential. The company values diversity, self-expression, and sustainability, creating a culture that is both inclusive and forward-thinking.