Pomellato Client Advisor

Milan • Italy

Tuesday, March 3, 2026

DoDo, a distinguished brand under the prestigious Kering Group, was established in Milan in 1994. Renowned for its innovative "talking charms," DoDo combines playful storytelling with profound emotional significance. As a pioneer in sustainability, the brand is committed to using responsible gold in all its creations. The Kering Group is a global leader in luxury, encompassing a portfolio of illustrious brands dedicated to fostering creativity and sustainability.

1. Act as a brand ambassador, embodying and sharing the values and philosophy of DoDo.
2. Deliver an extraordinary client experience, ensuring each interaction reflects the brand’s spirit and commitment to excellence.
3. Maximize sales through meaningful relationships and personalized service.
4. Demonstrate passion for the DoDo brand during every selling ceremony.
5. Maintain an in-depth knowledge of the brand and its products.
6. Ensure products are maintained in an efficient, clean, secure, and organized manner.
7. Contribute to the achievement of the boutique's overall goals and smooth operations.
8. Achieve individual and team sales goals using KPIs and business applications.
9. Maintain a positive work environment.
10. Stay informed about fashion trends and competitors.
11. Adhere to company grooming standards and policies.
12. Develop long-term relationships with customers through an individual approach, leveraging CRM and clienteling tools.
13. Support customers in purchasing DoDo products, enhancing product knowledge and storytelling.
14. Welcome every customer, providing the best customer experience by mastering the brand's history and heritage.

1. Passion for the DoDo brand.
2. Curiosity, empathy, agility, and a commercial mindset.
3. Ability to work with a diverse client base.
4. Excellent interpersonal and teamwork skills.
5. Flexibility and problem-solving abilities.
6. Availability to work on rotations.
7. Product sensitivity and strong market and fashion trends knowledge.
8. Openness to feedback and clear communication with team and managers.
9. Ability to multitask and handle the pressure of a busy day.
10. Fluent in English and German.
11. Knowledge of other languages is a plus.

1. Brand advocacy
2. Customer relationship management
3. Sales and goal achievement
4. Product knowledge
5. Team collaboration
6. Market trend awareness
7. Multitasking under pressure
8. Effective communication

Experience in luxury retail or a similar client-facing role is preferred.

Competitive benefits package including opportunities for professional development within the Kering Group.

DoDo fosters a culture of inclusivity, self-expression, and environmental protection. As part of the Kering Group, the brand is committed to sustainability and innovation, creating an inspiring environment for employees to thrive and contribute to the brand's legacy.