Pomellato Client Advisor

Milan • Italy

Wednesday, July 23, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Pomellato benefits from the extensive resources and global reach of one of the world's leading luxury conglomerates. The DoDo brand, under the Pomellato umbrella, is celebrated for its charming jewelry that embodies values of sustainability and self-expression, using 100% responsible gold and fostering an inclusive community.

1. Act as a brand ambassador, embodying and promoting the values and philosophy of the DoDo brand.
2. Maximize sales by effectively managing client relations and identifying customer needs.
3. Ensure each customer receives an excellent and professional service experience.
4. Contribute to a positive team environment and collaborate with colleagues to achieve store objectives.

1. Previous experience in a customer service-focused environment within the luxury sector.
2. Fluency in Italian and English, with additional languages considered an asset.

1. Strong communication and interpersonal skills, with an ability to engage in storytelling.
2. Dexterity and creativity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive, enthusiastic, and team-oriented attitude.

Previous experience in a luxury retail environment, particularly in a client-facing role, is required.

The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to be part of a team that values diversity and creativity.

DoDo, as part of Pomellato and the Kering Group, fosters a culture of innovation, sustainability, and inclusivity. The brand encourages diversity and self-expression, believing in authenticity as the purest form of luxury. Employees are part of a supportive and collaborative environment where creativity and personal growth are highly valued.