Pomellato Client Advisor

DoDo, a distinguished brand under the Pomellato umbrella, is renowned for its innovative approach to luxury jewelry, offering unisex and customizable pieces that allow for personal storytelling through high-end design. As part of the illustrious Kering Group, Pomellato and its brands are committed to excellence, creativity, and sustainability in the luxury fashion industry.

1. Serve as a brand ambassador, embodying the values and philosophy of DoDo to maximize sales.
2. Manage client relations and identify customer needs to ensure exceptional and professional service.
3. Utilize storytelling abilities to enhance customer engagement and experience.

1. Previous experience in a customer service-focused environment, preferably within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills.
2. Dexterity and creativity to provide an excellent customer experience.
3. Proficiency in MS Office and Outlook.

Prior experience in a similar role within a customer service-focused environment, ideally in the luxury sector.

The role offers opportunities for professional growth within a dynamic and unconventional brand. DoDo is committed to talent development and internal mobility, fostering leadership skills and potential in a stimulating workplace environment.

DoDo fosters a culture of creativity and personal expression, encouraging employees to reach their full potential in a supportive and dynamic environment. As part of the Kering Group, the brand upholds values of sustainability and innovation.