Pomellato Client Advisor

DoDo, a distinguished brand under the Pomellato umbrella, is renowned for its innovative approach to luxury jewelry. Established in 1994, DoDo has carved a niche in the market with its unisex, customizable fine jewelry that marries playful aesthetics with personal expression. As part of the larger Pomellato group, DoDo benefits from the rich heritage and global reach of its parent company, offering employees a unique opportunity to contribute to a brand that values creativity and individuality.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of DoDo.
2. Maximize sales through effective client relationship management and identification of customer needs.
3. Deliver exceptional and professional service to each customer, ensuring a memorable shopping experience.

1. Previous experience in a customer service-focused role within the luxury sector.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills, with an aptitude for storytelling.
2. Creativity and dexterity to enhance customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive, enthusiastic, and team-oriented attitude.

Previous experience in a luxury retail environment with a focus on customer service is required.

The position offers opportunities for professional growth and development within a dynamic and unconventional brand. DoDo is committed to talent development and internal mobility, fostering a stimulating and fulfilling workplace environment.

DoDo promotes a culture of creativity and personal expression, encouraging employees to reach their full potential. The brand values leadership skills and offers a supportive environment that nurtures talent and encourages internal mobility.