Pomellato Client Advisor

Milan • Italy

Wednesday, April 30, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its innovative designs and commitment to sustainability. As part of the Kering Group, Pomellato benefits from the global reach and resources of one of the world's leading luxury conglomerates. The brand is celebrated for its chic, ready-to-wear jewels that resonate with modern elegance and are crafted with 100% responsible gold. Pomellato fosters a culture of creativity, inclusivity, and professional growth, making it an ideal environment for those passionate about luxury and sustainability.

1. Act as a brand ambassador, embodying and promoting the brand's values and philosophy to maximize sales.
2. Manage client relations by identifying customer needs and ensuring a professional and excellent service experience.
3. Facilitate storytelling to enhance customer engagement and brand loyalty.
4. Maintain a positive and enthusiastic attitude while working collaboratively within a team.

1. Previous experience in a customer service-focused environment, particularly within the luxury sector.
2. Strong communication and interpersonal skills with the ability to tell compelling stories.
3. Proficiency in MS Office and Outlook.
4. Fluency in English, with additional languages considered advantageous.

1. Excellent communication and interpersonal skills.
2. Storytelling ability to enhance customer engagement.
3. Strong dexterity and creativity for an exceptional customer experience.
4. Team-oriented with a positive and enthusiastic attitude.

Previous experience in a customer service role within the luxury sector is required.

The position offers opportunities for professional growth within a dynamic and unconventional brand. Pomellato is committed to talent development and internal mobility, providing a stimulating and fulfilling workplace environment.

Pomellato promotes a culture of inclusivity, diversity, and self-expression. The brand values authenticity and encourages employees to reach their full potential in a supportive and inspiring environment.