Pomellato Client Advisor

Milan • Italy

Friday, March 28, 2025

Pomellato, a distinguished name in the luxury jewelry industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Pomellato benefits from the global reach and resources of one of the world's leading luxury conglomerates. The brand is committed to sustainability and inclusivity, using 100% responsible gold and promoting diversity and self-expression through its creations.

1. Serve as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
2. Manage client relationships and identify customer needs to ensure exceptional service.
3. Facilitate a seamless and professional customer experience.
4. Contribute to the boutique's team-oriented environment.

1. Previous experience in a customer service-focused environment within the luxury sector.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Creativity and dexterity to enhance customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive and enthusiastic attitude with a team-oriented mindset.

Experience in a luxury retail environment with a focus on customer service is required.

Opportunity to be part of a dynamic team with growth potential and talent development initiatives.

Pomellato fosters a stimulating and fulfilling workplace environment that encourages leadership skills and internal mobility. The brand is committed to nurturing talent and helping employees reach their full potential.