Pomellato Client Advisor

Milan • Italy

Wednesday, February 26, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its innovative designs and commitment to craftsmanship. As part of the Kering Group, Pomellato benefits from the conglomerate's global reach and resources, while maintaining its unique identity and dedication to sustainability. The brand's subsidiary, DoDo, is celebrated for its charming jewelry that embodies Italian elegance and modernity, crafted with 100% responsible gold and a commitment to environmental stewardship.

1. Act as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
2. Manage client relations by identifying customer needs and ensuring excellent and professional service.
3. Contribute to a positive team environment and collaborate with colleagues to enhance customer experience.

1. Previous experience in a customer service-focused environment, preferably in luxury retail.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Dexterity and creativity to ensure an exceptional customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive attitude and team-oriented mindset.

Previous experience in a customer service-focused environment, ideally within the luxury sector.

Opportunity to be part of a dynamic team with growth and learning prospects. Pomellato values talent development and internal mobility, promoting leadership skills in a stimulating work environment.

Pomellato fosters a culture of inclusivity and self-expression, encouraging employees to reach their full potential in a supportive and fulfilling environment. The brand values authenticity and sustainability, creating a workplace that is both innovative and responsible.