Pomellato Client Advisor

Hamburg • Germany

Monday, March 2, 2026

Pomellato, a distinguished name in the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. Known for its innovative designs and commitment to craftsmanship, Pomellato offers a dynamic and enriching work environment where employees are encouraged to thrive and develop their careers.

1. Act as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
2. Manage client relations and identify customer needs to ensure exceptional service.
3. Guide clients through the buying journey, from product discovery to purchase and beyond.
4. Support store management and contribute to achieving sales targets.
5. Maintain up-to-date knowledge of product characteristics and trends.

1. Previous experience in a customer service-focused environment, preferably in luxury retail.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Dexterity and creativity to enhance customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive, enthusiastic, and team-oriented attitude.

Experience in a luxury retail environment with a focus on customer service is required.

The role offers opportunities for professional growth and development within a dynamic team. Pomellato is committed to fostering talent and promoting internal mobility, providing a stimulating and fulfilling workplace environment.

Pomellato, under the Kering Group, cultivates a culture of innovation and excellence. The company values leadership development and encourages employees to reach their full potential in a supportive and dynamic environment.