Pomellato Client Advisor

Hamburg • Germany

Wednesday, April 9, 2025

DoDo, a distinguished brand under the Pomellato Group, is renowned for its charming and sustainable jewelry. As part of the illustrious Kering Group, Pomellato is committed to innovation and luxury. DoDo's creations, crafted with 100% responsible gold, are designed to celebrate individuality and diversity, making it a leader in ethical jewelry production.

1. Act as a brand ambassador, embodying the values and philosophy of DoDo to maximize sales.
2. Manage client relations and identify customer needs to deliver exceptional service.
3. Provide professional and personalized customer service to enhance the client experience.

1. Previous experience in a customer service-focused environment, preferably in luxury retail.
2. Fluent in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Creativity and dexterity to ensure an excellent customer experience.
3. Proficiency in MS Office and Outlook.

Prior experience in a customer service role within the luxury sector is required.

The role offers opportunities for professional growth and development within a dynamic team. Pomellato is dedicated to fostering internal mobility and leadership skills, providing a stimulating and fulfilling work environment.

DoDo promotes a culture of inclusivity and self-expression, valuing authenticity as the purest form of luxury. The brand supports a collaborative and enthusiastic workplace where talent development is a core principle.