Pomellato Client Advisor

Hamburg • Germany

Tuesday, March 4, 2025

Pomellato, a distinguished name in contemporary fine jewelry, is celebrated for its vibrant gemstones and innovative designs since its inception in Milan in 1967. As part of the prestigious Kering Group, Pomellato benefits from the global luxury conglomerate's extensive resources and commitment to excellence. Kering is renowned for managing a portfolio of esteemed brands across fashion, leather goods, jewelry, and watches, fostering an environment where creativity and craftsmanship thrive.

1. Manage client relations and identify customer needs to deliver exceptional service.
2. Act as a brand ambassador, embodying and promoting the brand's values and philosophy.
3. Develop and recruit clients to maximize sales opportunities.
4. Ensure a professional and welcoming atmosphere in the boutique.

1. 1-5 years of experience in a similar role within a customer service-focused environment.
2. Fluency in English and German; additional languages are advantageous.

1. Genuine passion for luxury goods.
2. Strong communication and interpersonal skills.
3. Excellent negotiation abilities.
4. Customer-oriented with an entrepreneurial mindset.
5. Positive, enthusiastic, and team-oriented attitude.
6. Proficiency in MS Office and Outlook.

1-5 years of experience in a customer service-focused role, ideally within the luxury sector.

The position offers opportunities for professional growth and development within a dynamic team. Pomellato is committed to talent development and internal mobility, fostering a stimulating and fulfilling workplace environment.

Pomellato is dedicated to creating a diverse and inclusive workplace, valuing diversity in all its forms. The company promotes a culture of equality and encourages employees to express their talents individually and collectively, adapting to a changing world.