Pomellato Client Advisor

Hamburg • Germany

Friday, January 31, 2025

Dodo, a cherished brand under the Pomellato umbrella, is renowned for its enchanting jewelry that captures the essence of Italian elegance. As part of the illustrious Kering Group, Dodo is committed to sustainability and inclusivity, crafting each piece with 100% responsible gold. The brand's ethos is deeply rooted in fostering a community that celebrates diversity and self-expression, making it a distinguished name in the luxury fashion industry.

1. Serve as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
2. Manage client relations and adeptly identify customer needs to ensure exceptional service.
3. Facilitate a seamless and professional customer experience through effective communication and storytelling.
4. Collaborate with team members to foster a positive and enthusiastic work environment.

1. Previous experience in a customer service-focused role within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Exceptional communication and interpersonal skills with a talent for storytelling.
2. Strong dexterity and creativity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.

Demonstrable experience in a customer service role within the luxury industry, showcasing a genuine passion for luxury goods.

Opportunity to join a dynamic team within a brand that values talent development and internal mobility, providing a stimulating and fulfilling work environment.

Dodo fosters a workplace culture that emphasizes leadership development and personal growth. The brand is dedicated to creating an inclusive environment where authenticity and self-expression are celebrated, ensuring that each employee can reach their full potential.