Pomellato Client Advisor

Pomellato is a renowned luxury brand known for its handcrafted contemporary fine jewelry from Milan. Established in 1967, Pomellato is celebrated for its unique design, colorful gemstones, and commitment to sustainability, including 100% responsible gold purchasing. As part of the Kering group, Pomellato is dedicated to supporting women and equality while working towards an eco-conscious future.

1. Manage client relations and identify customer needs.
2. Ensure each customer receives excellent and professional service.
3. Act as a brand ambassador.
4. Develop and recruit clients.
5. Spread the values and philosophy of the brand.
6. Maximize sales.

1. 3-5 years of experience in a similar position in a customer service-focused environment.

1. Genuine passion for luxury.
2. Strong communication skills and interpersonal sensitivity.
3. Excellent negotiation skills.
4. Customer-oriented.
5. Entrepreneurial attitude.
6. Positive, enthusiastic, and team-oriented.
7. Well-integrated in the social environment.
8. Fluent in German and English; knowledge of other languages is appreciated.
9. Good knowledge of MS Office and Outlook.

3-5 years of experience in a similar position in a customer service-focused environment.

The position is based in Hamburg, where the company fosters a positive and team-oriented environment.