Pomellato Client Advisor

Gallarate • Italy

Friday, December 20, 2024

Pomellato, a distinguished name in the realm of luxury Italian fashion jewelry, is celebrated for its unconventional and vibrant designs. Established in Milan in 1967, Pomellato has carved a niche on the global stage with its unique blend of impeccable craftsmanship and contemporary flair. As a pioneer in introducing the prêt-à-porter concept to jewelry, Pomellato infuses classic tradition with modern twists, creating timeless pieces that are both fashionable and iconic. The brand's creations, crafted by expert goldsmiths, are renowned for their innovative stone cutting and setting techniques, which highlight colorful gems in a distinctive style. As part of the Kering Group, Pomellato offers a dynamic and stimulating work environment, fostering talent development and internal mobility.

1. Manage client relations and identify customer needs to ensure exceptional service.
2. Act as a brand ambassador, embodying and promoting the brand's values and philosophy.
3. Develop and recruit clients to maximize sales.
4. Maintain a high level of product knowledge to effectively communicate brand offerings.

1. 1-3 years of experience in a similar role within a customer service-focused environment.
2. Fluency in Italian and English; additional languages are advantageous.
3. Genuine passion for luxury goods.

1. Strong communication and interpersonal skills.
2. Excellent negotiation skills.
3. Customer-oriented with an entrepreneurial attitude.
4. Proficiency in MS Office and Outlook.

1-3 years of experience in a customer service-focused role, preferably in luxury retail.

Opportunity to be part of a dynamic team with growth and learning potential. Pomellato promotes internal mobility and leadership development.

Pomellato fosters a stimulating and fulfilling workplace environment that encourages leadership skills and helps employees reach their full potential. The brand values creativity, self-confidence, and an unconventional spirit, reflecting the personality of the women who inspire it.