Pomellato Client Advisor

Florence • Italy

Wednesday, January 8, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its innovative designs and commitment to sustainability. As part of the Kering Group, Pomellato benefits from the resources and global reach of one of the world's leading luxury conglomerates. DoDo, a cherished brand under Pomellato, is celebrated for its charming jewelry that embodies Italian elegance and environmental responsibility, utilizing 100% responsible gold in its creations.

1. Serve as a brand ambassador, embodying the values and philosophy of DoDo.
2. Maximize sales through exceptional customer service and client relations management.
3. Identify customer needs to provide tailored and professional service.
4. Maintain and enhance client relationships to ensure customer satisfaction.

1. Previous experience in a customer service-focused environment, preferably in luxury retail.
2. Fluency in English; proficiency in additional languages is advantageous.

1. Strong communication and interpersonal skills with storytelling abilities.
2. Dexterity and creativity to enhance customer experience.
3. Proficiency in MS Office and Outlook.
4. Positive, enthusiastic, and team-oriented attitude.

Candidates must have prior experience in a customer service role within a luxury retail environment.

The role offers opportunities for professional growth and development within a dynamic and unconventional brand environment. Pomellato is committed to talent development and internal mobility, fostering leadership skills and helping employees reach their full potential.

Pomellato promotes a stimulating and fulfilling workplace environment that values diversity, self-expression, and authenticity. The company is dedicated to sustainability and encourages a culture of innovation and creativity.