Pomellato Client Advisor

Dodo is a beloved Italian jewelry brand known for its charming and distinctive line of jewels and charms that communicate the brand's values and encapsulate special moments. As part of the Milan Maison, Dodo offers chic, ready-to-wear jewels designed for layering and mixing to elevate everyday looks. Committed to sustainability, Dodo uses 100% responsible gold and partners with organizations to protect the environment, promoting diversity and self-expression.

1. Act as a brand ambassador and promote the brand's values and philosophy.
2. Maximize sales by managing client relations and identifying customer needs.
3. Ensure each customer receives excellent and professional service.

1. Previous experience in a customer service-focused environment with a passion for luxury.

1. Strong communication and interpersonal skills.
2. Story-telling abilities.
3. Dexterity and creativity for an excellent customer experience.
4. Positive attitude, enthusiasm, and team orientation.
5. Good knowledge of MS Office and Outlook.
6. Fluency in English; other languages are a plus.

The role is based in Firenze, offering a dynamic team environment with an unconventional brand. Pomellato promotes talent development, internal mobility, and leadership skills, providing a stimulating and fulfilling workplace.