Pomellato Client Advisor

Pomellato, a distinguished name in the realm of handcrafted contemporary fine jewelry, has been a beacon of elegance and innovation since its inception in Milan in 1967. Known for its vibrant gemstones and distinctive designs, Pomellato is committed to sustainability, having achieved 100% responsible gold purchasing. As part of the prestigious Kering Group, Pomellato benefits from the resources and expertise of a global luxury conglomerate that manages a portfolio of renowned brands across fashion, leather goods, jewelry, and watches.

1. Provide exceptional customer service and personalized advice to clients.
2. Cultivate and maintain strong client relationships to enhance brand loyalty.
3. Achieve and exceed sales targets through effective client engagement and product knowledge.
4. Stay informed about the latest product offerings and brand initiatives.
5. Assist in visual merchandising to maintain the store's aesthetic standards.

1. Previous experience in luxury retail or customer service.
2. Proficiency in multiple languages is advantageous.
3. Strong understanding of the luxury market and client expectations.

1. Excellent communication and interpersonal skills.
2. Proven sales and negotiation abilities.
3. Ability to work collaboratively within a team environment.
4. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

A high school diploma or equivalent is required; additional education in luxury brand management or related fields is a plus.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Pomellato fosters a culture of inclusivity and innovation, emphasizing sustainability and social responsibility. As part of the Kering Group, employees are encouraged to contribute to a dynamic and collaborative environment that values creativity and diversity.