Pomellato Client Advisor

Bergamo • Italy

Tuesday, December 10, 2024

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its innovative designs and commitment to sustainability. As part of the Kering Group, Pomellato benefits from the resources and prestige of a global luxury conglomerate. The brand is celebrated for its chic, ready-to-wear jewels that resonate with modern elegance and are crafted using 100% responsible gold. Pomellato fosters a culture of diversity and self-expression, making it a dynamic and inclusive workplace.

1. Serve as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
2. Manage client relationships and identify customer needs to ensure exceptional and professional service.
3. Facilitate a personalized shopping experience through storytelling and creative engagement with clients.

1. Previous experience in a customer service-focused environment, particularly within the luxury sector.
2. Fluency in English, with additional languages considered an asset.

1. Strong communication and interpersonal skills with an ability to engage clients through storytelling.
2. Dexterity and creativity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.

Previous experience in a customer service-focused environment, particularly within the luxury sector, is required.

The role offers opportunities for professional growth and development within a dynamic team environment. Pomellato is committed to fostering internal mobility and leadership skills, ensuring employees reach their full potential.

Pomellato promotes a stimulating and fulfilling workplace environment, emphasizing talent development and internal mobility. The brand values leadership skills and encourages employees to achieve their full potential in a diverse and inclusive setting.