Pomellato Boutique Manager

Pomellato is a renowned luxury brand known for its handcrafted contemporary fine jewelry from Milan, established in 1967. The brand is celebrated for its unique design, colorful gemstones, and commitment to equality and sustainability, including 100% responsible gold purchasing. Pomellato is part of Kering, a global luxury group managing several prestigious brands in fashion, leather goods, jewelry, and watches.

1. Drive the achievement of store’s sales and KPI targets.
2. Act as a role model by performing all store functions and promoting positive customer attitudes.
3. Motivate the team and build client relationships.
4. Ensure exceptional client experiences.
5. Establish personal sales goals for staff and monitor performance.
6. Develop client base through networking.
7. Minimize client complaints through effective customer service.
8. Maintain store standards and resolve delivery discrepancies.
9. Ensure appropriate merchandise stock levels and presentations.
10. Report thefts and oversee employee purchase transactions.
11. Ensure compliance with policies through regular meetings and audits.
12. Recruit, train, and develop sales executives.
13. Collaborate with Human Resources for performance reviews.
14. Prepare and submit time schedules and approve payroll.
15. Collaborate with Retail and Marketing teams for market activities.
16. Identify opportunities with community outreach programs.

1. 5-8 years of retail supervisory experience; luxury experience is a plus.

1. Excellent oral and written communication skills.
2. Self-starter with a proactive attitude.
3. Team-oriented with excellent interpersonal skills.
4. Ability to work varied schedules, including weekends and holidays.
5. Customer relations and service professionalism.
6. Computer literacy in Word, Excel, and PowerPoint.

5-8 years of retail supervisory experience, preferably in the luxury sector.

Pomellato is committed to diversity and equality, fostering a workplace that adapts to a changing world. The company values individual and collective talent expression and offers equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.