Loewe Customer Experience Intern

Madrid • Spain

Tuesday, February 24, 2026

Loewe, a distinguished brand within the Perfumes & Cosmetics business group, is renowned for its commitment to excellence and innovation. As part of a prestigious conglomerate, the company offers a dynamic and inclusive work environment that values diversity and fosters professional growth.

1. Manage the Customer Care platform, ensuring efficient day-to-day operations.
2. Handle customer service requests via telephone and email in English, Spanish, and Japanese.
3. Collaborate with cross-functional teams to resolve customer order inquiries and enhance customer experiences.
4. Continuously analyze customer behavior to extract insights and propose enhancements to improve the Customer Experience.
5. Contribute to defining global Customer Care standards, particularly within an omnichannel environment.

1. Bachelor's degree in Business or related field.
2. Courses or experience in office administration, organizational management, or similar areas are highly valued.
3. Possibility of signing an agreement with a university for at least 6 months, full-time.

1. Proactive team player
2. High communication skills
3. Detail-oriented and responsible
4. Customer and service-oriented
5. Fluency in Spanish and English; French is a plus

Previous experience in Customer Service, CRM, or e-commerce is considered a plus.

Bachelor's degree in Business or related field.

The role offers a unique opportunity to gain practical experience in a leading luxury brand, with potential career advancement in a global context.

Loewe promotes a culture of inclusivity and diversity, ensuring that all talents and singularities are engaged and valued within the workplace. The company is dedicated to creating an integrative environment that supports professional development and innovation.