Penhaligon's Fragrance Specialist

Penhaligon's, a distinguished name in the world of luxury fragrances, offers a unique opportunity to join its esteemed team. As part of the Puig group, Penhaligon's benefits from a rich heritage and a commitment to excellence, making it a coveted employer for those passionate about the art of perfumery.

1. Provide exceptional customer service by assisting clients in selecting fragrances that suit their preferences and needs.
2. Maintain an in-depth knowledge of Penhaligon's product offerings and brand heritage.
3. Achieve sales targets and contribute to the overall success of the store.
4. Ensure the store is well-presented and stocked, adhering to visual merchandising standards.
5. Build and maintain strong customer relationships to encourage repeat business.
6. Participate in promotional events and product launches to enhance brand visibility.

1. Previous experience in a luxury retail environment, preferably in the fragrance or beauty sector.
2. Proven track record of achieving sales targets.
3. Strong understanding of customer service principles.

1. Excellent communication and interpersonal skills.
2. Ability to work effectively in a team-oriented environment.
3. Strong organizational skills with attention to detail.
4. Proficiency in multiple languages is a plus.

A minimum of 2 years of experience in luxury retail, with a focus on fragrance or beauty products.

High school diploma or equivalent. Further education in a related field is advantageous.

Competitive salary package, including performance-based incentives, employee discounts, and opportunities for professional development within the Puig group.

Penhaligon's fosters a culture of creativity and innovation, encouraging employees to immerse themselves in the rich history of the brand while contributing to its modern evolution. The work environment is dynamic and collaborative, with a strong emphasis on personal growth and customer satisfaction.