Patek PhilippeSales Advisor
Genève, Switzerland
This job post is no longer active.
Posted on Wednesday, November 13, 2024.
About Patek Philippe
Patek Philippe S.A. Genève is a prestigious luxury watch and jewelry manufacturer known for its exceptional craftsmanship and timeless designs. The company is committed to upholding its philosophy, culture, and values in every customer interaction.
Responsibilities
- Welcome, inform, and advise clients to meet their needs and foster customer loyalty.
- Identify client expectations and tactfully redirect them to other available references.
- Accompany clients throughout their visit to the Salons.
- Ensure client well-being and provide a welcoming experience.
- Provide precise technical and historical explanations on major complications.
- Recommend the most appropriate timepieces or jewelry items.
- Maintain privileged relationships with certain clients and share historical knowledge of products.
- Deliver excellent customer service and demonstrate the importance Patek Philippe places on its products and clientele.
- Stay informed about competitor products and general watchmaking activities.
- Ensure a professional image of oneself and the Salons.
- Organize, prepare, and execute all tasks related to the sale of watches and jewelry.
- Promote information sharing and ideas on marketing and products with management and colleagues.
- Follow up on sales, prepare all documents, and handle payments and actions in case of theft.
Qualifications
- CFC in Commerce or equivalent.
- Confirmed experience in advising and selling luxury watch products.
- Excellent watchmaking culture.
Skills
- Strong sense of hospitality and service.
- Mastery of sales techniques.
- Very good general culture.
- Excellent knowledge of Patek Philippe's history and products.
- Fluency in French and commercial and technical English (oral and written); additional languages are an asset.
- Excellent interpersonal skills, presentation, and charisma.
- Team spirit, dynamic, discretion, and stress resistance.
Experience Requirements
Confirmed experience in advising and selling luxury watch products.
Education Requirements
CFC in Commerce or equivalent.
Patek Philippe Culture
The company is located in Geneva, Switzerland, and emphasizes a professional and welcoming environment that aligns with its luxury brand image.
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