Patek Philippe Retail and Client Experience Manager

Plan-les-Ouates • Switzerland

Wednesday, November 13, 2024

Patek Philippe S.A. Genève, a prestigious name in the world of luxury timepieces, is renowned for its unparalleled craftsmanship and innovation. As part of the esteemed Swiss watchmaking tradition, Patek Philippe is committed to excellence and precision. The company is a part of a larger conglomerate that values heritage, quality, and the continuous pursuit of perfection.

1. Develop and manage projects in collaboration with stakeholders, including external architects, suppliers, and team members, ensuring adherence to budgets and timelines.
2. Compile boutique and corner dossiers for validation.
3. Create plans using AutoCAD and process images with Photoshop or other virtual visualization software.
4. Plan, coordinate, and supervise the preparation of construction sites, production, delivery, and installation of elements within budget and time constraints.
5. Consolidate and plan procurement and stock needs related to the domain of activity.
6. Ensure supplier development quality, and adherence to deadlines and budgets.
7. Implement strategic reflections to advance the domain of activity.
8. Coordinate developments and prototypes transversally with internal specialists.
9. Manage implementation with team members, suppliers, and market actors.
10. Develop support tools and ensure the clarity and circulation of information.
11. Draft briefings/specifications, prepare tenders, and negotiate prices with suppliers and agencies.
12. Oversee the production and logistics of developed tools, ensuring their availability for standardized use.
13. Monitor agencies, suppliers, and other service providers for continuous improvement.

1. Higher education degree in Architecture or Interior Architecture.
2. Minimum of 5 years of experience in managing interior design projects within the luxury sector on an international scale, with achievements in client experience.

1. Ability to read architectural plans and interpret construction details.
2. Excellent command of French and English, both spoken and written; additional languages are an asset.
3. Project management skills and excellent organizational abilities.
4. Strong interpersonal skills and diplomacy.
5. Analytical and synthesis skills.
6. Proactive and creative mindset.

A minimum of 5 years in project management within the luxury interior design sector, with international exposure and a focus on client experience.

Degree in Architecture or Interior Architecture.

Competitive benefits package including opportunities for professional development and engagement in a dynamic and prestigious work environment.

Patek Philippe fosters a culture of excellence, innovation, and meticulous attention to detail. The company values its heritage while encouraging creativity and forward-thinking approaches. Employees are part of a collaborative environment that emphasizes quality and precision in every aspect of the business.