Christian Dior Skincare Therapist

Parfums Christian Dior, a distinguished name in the luxury beauty sector, is part of the esteemed LVMH Group, renowned for its dedication to quality, creativity, and innovation. As an employer, Dior offers an inspiring environment where employees can thrive and contribute to the brand's legacy of excellence in the world of luxury skincare and cosmetics.

1. Conduct Dior Private Skin Treatments, including facial treatments, bespoke micro peeling, and treatments for men.
2. Provide personalized skincare diagnosis and consultation to customers and manage bookings for skincare treatment services.
3. Educate customers on Dior products, skincare application techniques, routines, and the Dior brand ethos.
4. Achieve monthly retail sales and facial treatment targets.
5. Support team with planning and executing key events and PR activities as required.
6. Ensure the 'Welcome to Dior' approach is consistently applied in every client interaction.
7. Manage client bookings and build tailored client profiles for treatments offered.
8. Attend regular bespoke training sessions to enhance product and service knowledge.
9. Sell Dior products and skincare treatments, maintaining a high standard of service throughout the sales process using Dior professional selling techniques.
10. Cross-sell makeup and fragrance, adopting a holistic approach to customer service.
11. Coach Beauty Consultants on skincare diagnosis, consultation, gestures, and application tips.
12. Update client data in the iPOS tool, including all sales and client profiles.
13. Develop and utilize a customer database on iPOS to build clientele through phone calls, product launch events, and appointments.
14. Ensure cabins meet hygiene and quality standards consistently.
15. Monitor stock levels and report issues to the Counter Manager to ensure sufficient stock, particularly of skincare products.
16. Conduct all assigned operational and administrative tasks.
17. Adhere to Dior grooming guidelines and maintain cabin and store standards.
18. Respect corporate and counter rules, reporting to trade store management and operational staff.
19. Represent the brand values to clients, consistently demonstrating a Dior attitude.

1. At least 5 years of experience in skincare therapy or a related field.

1. Proficient selling and customer-service skills.
2. Confirmed aptitude in skincare application on face and body, particularly in high-level skincare treatments and use of skincare tools.
3. Completed training in skincare knowledge, face and body applications.
4. Excellent product knowledge in cosmetics, especially skincare and skincare treatments.
5. Comprehensive understanding of face and body anatomy, muscles, skin, and their functions.
6. Strong communication and interpersonal skills, fluent in English.
7. Ability and willingness to coach and develop others in skincare diagnosis and consultation.

A minimum of 5 years of experience in skincare therapy or a related field is required.

Employees benefit from a dynamic work environment, opportunities for professional development, and access to exclusive Dior training programs.

The workplace culture at Dior is characterized by a commitment to excellence, innovation, and luxury. Employees are encouraged to embody the brand's values and to contribute to its storied legacy through creativity and dedication.