Parfums Christian Dior Senior Manager of Retail & Operations

New York • USA

Tuesday, December 24, 2024

Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its luxurious perfumes and cosmetics. As a part of LVMH, the world's leading luxury goods group, Parfums Christian Dior offers an unparalleled environment for career growth within the luxury fashion and beauty industry. The brand is committed to excellence, innovation, and the development of its employees, providing a dynamic and rewarding workplace.

1. Develop and redesign operational processes to meet current and future business needs.
2. Identify areas for improvement to enhance efficiency and future-proof operations.
3. Provide operational input and execute activities in support of retail stores.
4. Manage the pipeline of future store openings in collaboration with Retail Business Development.
5. Track retail operations spending against the total budget and ensure financial objectives are met.
6. Partner cross-functionally to execute retail openings and activations, ensuring a superior client experience.
7. Collaborate with CRM, IT, and other departments to support integration and optimize systems.
8. Project manage and implement new technologies, policies, and procedures.
9. Troubleshoot operational issues with relevant departments and coordinate services with external vendors.
10. Develop and conduct retail operations training programs and identify staff training needs.
11. Ensure regular presence in stores to gather feedback and support operations.
12. Review store performance regularly and coordinate stock takes in all direct points of sale.

1. Minimum 5 years of experience in vertical retail, D2C organization, project management, and financials/budgeting.
2. Experience in the beauty and fragrances or luxury fashion industry preferred.
3. Experience in the design, development, and operation of vertical retail environments.
4. Proficiency in evolving or transforming retail operations tools and systems.
5. Understanding of IoT and retail technology complexities.
6. Strong time management and prioritization skills.
7. Ability to work well under pressure and in dynamic environments.
8. Excellent interpersonal and communication skills.
9. Entrepreneurial mindset with the ability to manage multiple tasks.

1. Advanced Excel and PowerPoint skills.
2. Ability to translate technical guides into user-friendly materials.
3. Strong organizational and detail-oriented skills.
4. Ability to leverage financial reports to drive business.
5. Excellent communication and interpersonal skills.

5-7 years of experience in vertical retail, D2C organization, project management, and financials/budgeting, preferably in the beauty and fragrances or luxury fashion industry.

LVMH Inc. offers a competitive salary range of $120,000-$145,000, with flexibility to recognize various levels of expertise, performance, and tenure.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Parfums Christian Dior fosters a culture of innovation, excellence, and collaboration. As part of the LVMH group, the brand emphasizes personal and professional growth, offering a dynamic environment where creativity and initiative are highly valued. Employees are encouraged to challenge the status quo and contribute to the brand's legacy of luxury and sophistication.