Christian Dior Sales Advisor

Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, has been a beacon of excellence, creativity, and expertise since 1947. Renowned for its innovative approach to perfumery, cosmetics, and skincare, the brand continues to redefine elegance and beauty globally. As part of a dynamic and highly skilled collective, employees are encouraged to cultivate their talents and contribute to the brand's legacy of authenticity and innovation.

1. Optimize both quantitative and qualitative performance metrics of the sales stand to ensure customer satisfaction.
2. Anticipate and address customer needs and expectations.
3. Develop and maintain enduring customer relationships to foster loyalty.
4. Update and manage the customer database.
5. Engage new clients with the brand through genuine human interaction.
6. Execute CRM and clienteling activities to expand and retain the client portfolio.
7. Attract customers to the stand and participate in local marketing initiatives and commercial animations.
8. Conduct fragrance consultations, flash make-up sessions, and instant skincare treatments.
9. Propose strategies to enhance sales performance.
10. Ensure the stand's presentation quality and adhere to internal visual merchandising standards.
11. Maintain the general upkeep of the stand, including both sales and back-office areas.
12. Create attractive product displays and promotional animations.
13. Contribute to stock management and participate in inventory and discrepancy tracking.
14. Adhere to punctuality, scheduling, and Dior grooming standards.
15. Actively participate in team activities and report any challenges to the Stand Manager.

1. Minimum of 3 years of experience in a similar role within the luxury sector (cosmetics, perfumes, fashion, etc.).
2. Proficiency in both French and English.
3. Strong general knowledge of perfumes, skincare, and cosmetics is advantageous.
4. Solid sales and customer service skills.

1. Excellent interpersonal and service-oriented skills.
2. Adaptability and eagerness to learn.
3. Attention to detail, results-oriented, and a passion for challenges.
4. Proficiency in using computer tools.
5. Customer-centric approach: Establish strong relationships with clients, identify their needs, and respond accordingly.
6. Team spirit: Collaborate with others to achieve common goals.
7. Effective communication tailored to diverse audiences.

Minimum of 3 years in a similar role within the luxury sector.

Preferably at least a Bac+2 (ideally CAP or BTS in aesthetics - cosmetics - perfumery).

Opportunities to develop new skills, face challenges, and reveal talents within a leading luxury brand.

Parfums Christian Dior fosters a culture marked by authenticity and dreams, where creativity and heritage drive the brand forward. Employees are part of a highly skilled and open collective that thrives on innovation and collaboration.